Frequently Asked Questions

Everything you need to know about our outdoor gear and services.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days. We offer free delivery on all orders over £50, while smaller orders incur a flat rate fee of £3.95.

What is your return policy for technical apparel?

We offer a 123-day return window. If you are not satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

Does Alpkit offer a warranty on its products?

Yes, we provide the 'Alpine Bond' which covers all our products against defects in manufacturing and materials for their reasonable lifetime.

How do I find the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for layering or down for a technical fit.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and offer flexible payment options through Klarna for interest-free installments.

Are your products ethically and sustainably sourced?

Sustainability is at our core. We are a certified B Corp and use recycled materials, organic cotton, and PFC-free DWR treatments whenever possible.