Returns & Exchanges

At Alpkit, we want you to be completely satisfied with your gear, which is why we offer a 123-day return period for all unused items in their original packaging. Whether it's a size swap or a change of heart, we make the process simple and stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your gear into its original packaging, ensuring all tags are attached and the items are in a clean, sellable condition.

• 3.
  Ship Your Gear

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

• 4.
  Refund or Exchange

  Once our warehouse team receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 working days.